FAQ
📦 Ordering & Payment
Q: How do I place an order?
A: Browse our clothing and beauty collections, add your favorite items to your cart, and proceed to checkout. You can pay securely with credit/debit cards, PayPal, and other available methods at checkout.
Q: Can I edit or cancel my order after placing it?
A: We process orders quickly. If you need to make changes, contact us within 12 hours at support@lianesymone.com
Q: Do you offer discounts or promotions?
A: Yes! Sign up for our newsletter or follow us on social media to get updates on sales, specialÂ
đźšš Shipping & Delivery
Q: Where do you ship?
A: We ship nationwide. Shipping options will be shown at checkout.
Q: How long does shipping take?
A: Standard shipping typically takes 7-14 business days, and expedited options are available at checkout.
Q: How do I track my order?
A: After your order ships, you’ll receive an email with tracking information.Â
📦 Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 7 days of delivery for unworn clothing and unused beauty products in their original packaging. Please review our EASY RETURNS/EXCHANGES tab for more information.Â
Q: How do I start a return?
A: Email us at support@lianesymone.com with your order number, and we’ll send you instructions.
đź’„ Product Information
Q: Do you have skincare and hair products?
A: Not yet — but they’re coming soon! Follow us on social media or sign up for our email list to be the first to know when they launch.
Q: Do you offer size guides for clothing?
A: Yes! You’ll find a size chart on every clothing product page to help you choose the right fit.
🧾 Other Questions
Q: How can I contact you?
A: Email us at support@lianesymone.com. Our team usually responds within 24–48 hours.
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